How NOT to do Knowledge Capture #2

Do NOT┬áthink you've resolved your knowledge transfer problem just by telling your knowledge holder to, "Write down what you do in your job." An engineer friend of mine, who is already retired, did that for his company and felt like the weeks he spent on the project were grossly inadequate. He … Continue reading

Transferring the “What If” Factor

How do you transfer "what if?" I got a telephone call last week from a friend who is a rocket scientist...well, doesn't everyone have a friend who is a rocket scientist? He asked about my research, because he wanted to tell me about a friend of his, who works for NASA, who called him earlier that … Continue reading